SeaWorld San Diego COVID-19 Safety Precautions
Health & Safety Commitments
SeaWorld is committed to the health and safety of our guests, employees, and the animals in our care. We have worked diligently with state and local health officials, outside consultants and attraction industry leaders to enhance our already strict health, safety and cleanliness standards. These protocols and guidelines will be modified based on evolving industry standards and methodologies, public health and governmental directives, and advancing scientific knowledge on the transmissibility of COVID-19.
We are excited to continue to provide our guests with fun, inspiring and memorable experiences, while addressing important health and safety needs during this time.
Overall Park Enhancements to Ensure Employee & Guest Safety
Cleaning & Sanitation
Work & Sick Policies
Specific Enhancements to Key Operational Areas
Guest Arrivals & Ticketing
Rides & Attractions
Parades and Meet-and-Greets
We have worked diligently with state and local health officials, medical and epidemiology experts, and attraction industry leaders to develop protocols and guidelines to safely reopen our parks, including requirements for employees and guests to wear face coverings.
Face coverings are required for guests 2 and older. Guests are not required to wear them while eating and drinking, or in designated relaxation areas of the park. Guests with a medical or mental health condition, or development disability that prevents wearing a face covering shall be exempt from this requirement.
Face coverings that fit within the CDC guidelines are considered appropriate for guests when experiencing our parks. We reserve the right to require guests to remove and replace face coverings that are deemed offensive, or tend to provoke, shock, or offend the community or any group.
Face coverings will not be required when guests are eating or drinking, or in designated relaxation areas of the parks.
If you are feeling sick or have a fever, please stay home. All employees and guests must have their temperatures screened upon arrival using the California state guidelines temperature recommendation of 100 degrees Fahrenheit. For those who do not pass the temperature screening, they will be escorted to a second location for a retest. If their temperature is confirmed, they will be denied entry and we will gladly re-accommodate their visit for an alternate date.
To help maintain physical distancing within our parks, all of our parks will require advance online reservations. For more information about the reservation-based admission system, please click here.
Yes, guests can still use cash to make in-park purchases, but we highly encourage using contactless payments, including credit cards, debit cards, Apple Pay, Google Pay, etc.
We anticipate that the arrival process will require more time as we implement the measures required to open our parks safely. Please allow for more time when planning your visit and our staff will assist you upon arrival.
To help maintain physical distancing within our parks, all of our parks will require advance online reservations and will observe capacity limitations for admittance. For more information about the reservation-based admission system, please click here.
Coasters, rides and arcade games will not be open during Zoo Days: Bayside BBQ & Brews. The State of California has not issued theme park reopening guidelines, which has resulted in the temporary closure of all coasters and rides, including Skytower, Bayside Skyride and Sesame Street® Bay of Play children’s play area.
Line queues, viewing area, exhibit capacity and guest flow through exhibits may be adjusted or modified to maintain physical distancing. Guests will be able to enjoy presentations with modified seating to follow physical distancing measures; certain schedules and formats may be temporarily adjusted to maintain physical distancing requirements.
The health and welfare of the animals in our care is always of the utmost importance, and we continue to monitor developments regarding SARS-CoV-2 closely. Our experts are following the recommendations of veterinary and public health officials including the American Veterinary Medical Association and the CDC, as we learn more about how SARS-CoV-2 relates to animal health.
Our veterinarians are continuously reviewing the most current science and animal health information as well as our response plans that have been developed with feedback from outside animal experts including veterinarians, epidemiologists, and virologists. We are also increasing preventative health screenings during this time.
Out of an abundance of caution, teams working with certain animals are using additional personal protective equipment. Any new information provided by public health or veterinary professionals is reviewed daily by our animal care experts to determine whether the risk to animal health has changed.
These protocols and guidelines serve as enhancements to our existing standard operating procedures due to the COVID-19 pandemic. The protocols and guidelines will be modified based on evolving industry standards and methodologies, public health, and governmental directives, and advancing scientific knowledge on the transmissibility of COVID-19.