Shipping & Returns
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Shipping and Returns Policy
E-Tickets
- These are electronic tickets (E-mailed tickets)
- Please allow 1 business day for delivery of e-tickets
- E-Ticket orders are processed and emailed throughout the day
- Your E-tickets are NOT sent immediately
- Orders placed after 4:00 pm (Mon-Thurs) will be sent the following business day
- Orders placed after 4:00 pm on Friday will be sent the following Monday
- Orders will not be processed or e-mailed out on the weekends
Hard tickets & Gift Cards / Certificates (Physical Merchandise)
- Can be mailed for .95 cents or
- Picked up from our Tempe office from 8:30 am to 5:00 pm Monday-Friday.
Our office is dosed Saturday, Sunday, and ALL major Holidays.
Return and Cancellation Policy
- Orders that have been cancelled prior to completion will incur a $3.00 cancellation fee
- Cancelled orders that have been processed will incur a $3.00 per ticket fee
- Ticket(s) must be returned at least 3 weeks before the expiration date printed on the ticket(s)
- Ticket(s) will not be accepted for refund if expired
- All tickets will first need to be verified as unused prior to refund
- Some items are non-refundable and non-transferable, please refer to each individual product description for restrictions
- Gift certificate and gift cards: please refer to each individual product description for restrictions
E-Tickets
- Theme park E-tickets that have been redeemed or partially redeemed cannot be returned
- Multi Day Theme park E-tickets (i.e. 3 Day Park Hopper) are non-transferrable and cannot be utilized by anyone other than the original ticket holder
- To return e-tickets, they must first be verified as unused
- Please call our office to see if your order qualifies for the return at 480.768.0837
- A fee of $3.00 per ticket will be deducted prior to refund for administrative fees
Hard Tickets
- Original tickets must be returned to The Employee Network’s Office within 30 days of expiration
- All tickets will first need to be verified as unused prior to refund
- You must provide a receipt of purchase or a copy of your order form along with the tickets
- A fee of $3.00 per ticket will be deducted prior to refund for administrative fees
Forms of Payment
Accepted
- Cash
- Debit/Credit Cards
- Visa
- MasterCard
- American Express
- Discover
- Money Order
Not Accepted
- Company Checks
- Personal Checks