Shipping and Returns Policy

E-Tickets

  • These are electronic tickets (E-mailed tickets)
  • Please allow 1 business day for delivery of e-tickets
  • E-Ticket orders are processed and emailed throughout the day
  • Your E-tickets are NOT sent immediately
  • Orders placed after 4:00 pm (Mon-Thurs) will be sent the following business day
  • Orders placed after 4:00 pm on Friday will be sent the following Monday
  • Orders will not be processed or e-mailed out on the weekends

Hard tickets & Gift Cards / Certificates (Physical Merchandise)

  • Can be mailed for .95 cents or
  • Picked up from our Tempe office from 8:30 am to 5:00 pm Monday-Friday.

Our office is dosed Saturday, Sunday, and ALL major Holidays.

Return and Cancellation Policy

  • Orders that have been cancelled prior to completion will incur a $3.00 cancellation fee
  • Cancelled orders that have been processed will incur a $3.00 per ticket fee
  • Ticket(s) must be returned at least 3 weeks before the expiration date printed on the ticket(s)
  • Ticket(s) will not be accepted for refund if expired
  • All tickets will first need to be verified as unused prior to refund
  • Some items are non-refundable and non-transferable, please refer to each individual product description for restrictions
  • Gift certificate and gift cards: please refer to each individual product description for restrictions

E-Tickets

  • Theme park E-tickets that have been redeemed or partially redeemed cannot be returned
  • Multi Day Theme park E-tickets (i.e. 3 Day Park Hopper) are non-transferrable and cannot be utilized by anyone other than the original ticket holder
  • To return e-tickets, they must first be verified as unused
  • Please call our office to see if your order qualifies for the return at 480.768.0837
  • A fee of $3.00 per ticket will be deducted prior to refund for administrative fees

Hard Tickets

  • Original tickets must be returned to The Employee Network’s Office within 30 days of expiration
  • All tickets will first need to be verified as unused prior to refund
  • You must provide a receipt of purchase or a copy of your order form along with the tickets
  • A fee of $3.00 per ticket will be deducted prior to refund for administrative fees

Forms of Payment

Accepted

  • Cash
  • Debit/Credit Cards
  • Visa
  • MasterCard
  • American Express
  • Discover
  • Money Order

Not Accepted

  • Company Checks
  • Personal Checks

THE EMPLOYEE NETWORK

We engage in marketing whereby we may receive advertising funds through this website or through the sale of goods or services on or through this website. We may also accept advertising and sponsorships from commercial businesses or receive other forms of advertising compensation. This disclosure is intended to comply with the US Federal Trade Commission Rules on marketing and advertising, as well as any other legal requirements which may apply.