Shipping and Returns Policy

E-Tickets

  • These are electronic tickets (E-mailed tickets)
  • Please allow 1 business day for delivery of e-tickets
  • E-Ticket orders are processed and emailed throughout the day
  • Your E-tickets are NOT sent immediately
  • Orders placed after 4:00 pm (Mon-Thurs) will be sent the following business day
  • Orders placed after 4:00 pm on Friday will be sent the following Monday
  • Orders will not be processed or e-mailed out on the weekends

Hard tickets & Gift Cards / Certificates (Physical Merchandise)

  • Can be mailed for .95 cents or
  • Picked up from our Tempe office from 8:30 am to 5:00 pm Monday-Friday.

Our office is dosed Saturday, Sunday, and ALL major Holidays.

Return and Cancellation Policy

  • Orders that have been cancelled prior to completion will incur a $3.00 cancellation fee
  • Cancelled orders that have been processed will incur a $3.00 per ticket fee
  • Ticket(s) must be returned at least 3 weeks before the expiration date printed on the ticket(s)
  • Ticket(s) will not be accepted for refund if expired
  • All tickets will first need to be verified as unused prior to refund
  • Some items are non-refundable and non-transferable, please refer to each individual product description for restrictions
  • Gift certificate and gift cards: please refer to each individual product description for restrictions

E-Tickets

  • Theme park E-tickets that have been redeemed or partially redeemed cannot be returned
  • Multi Day Theme park E-tickets (i.e. 3 Day Park Hopper) are non-transferrable and cannot be utilized by anyone other than the original ticket holder
  • To return e-tickets, they must first be verified as unused
  • Please call our office to see if your order qualifies for the return at 480.768.0837
  • A fee of $3.00 per ticket will be deducted prior to refund for administrative fees

Hard Tickets

  • Original tickets must be returned to The Employee Network’s Office within 30 days of expiration
  • All tickets will first need to be verified as unused prior to refund
  • You must provide a receipt of purchase or a copy of your order form along with the tickets
  • A fee of $3.00 per ticket will be deducted prior to refund for administrative fees

Forms of Payment

Accepted

  • Cash
  • Debit/Credit Cards
  • Visa
  • MasterCard
  • American Express
  • Discover
  • Money Order

Not Accepted

  • Company Checks
  • Personal Checks