Shipping & Returns

Shipping and Returns Policy

E-Tickets

  • These are electronic tickets (E-mailed tickets)
  • Please allow 1 business day for delivery of e-tickets
  • E-Ticket orders are processed and emailed throughout the day
  • Your E-tickets are NOT sent immediately
  • Orders placed after 4:00 pm (Mon-Thurs) will be sent the following business day
  • Orders placed after 4:00 pm on Friday will be sent the following Monday
  • Orders will not be processed or e-mailed out on the weekends

Hard tickets & Gift Cards / Certificates (Physical Merchandise)

  • Can be mailed for $1.50 standard USPS or
  • Picked up from our Tempe office from 8:30 am to 5:00 pm Monday-Friday.
Our office is closed Saturday, Sunday, and ALL major Holidays.

Return and Cancellation Policy

The Employee Networks policy normally is ALL orders are Non-Refundable. However, under certain unforeseen circumstances, a refund may be considered.
  • A fee of $8.00 per ticket/gift certificate will be applied to “APPROVED” returned tickets & gift certificates.
  • Ticket(s) will NOT be considered for a refund if expired.
  • Scanned ticket(s) or multi-day partially used ticket(s) will NOT be considered for a refund.
  • Approved refunded ticket(s) would need to be returned within 2 weeks of purchase or expiration date printed on the ticket(s) whichever comes first.
  • Refunds may not be immediate due to checking ticket validity & financial institutions processing delays.
  • An order cancellation fee of $25.00 will be charged if the order was placed but tickets/gift certificates were not issued prior to the request.
  • Special event tickets noted “ALL SALES FINAL” will not be considered for a refund.
  • Universal Studios Hollywood Orders are non-refundable and non-transferable.
  • The Employee Network is not liable (ALL tickets/vouchers/gift certificates are non-refundable) for an unfavorable experience resulting while attending a theme park or venue.
  • Nor is it responsible for individual rides that may occasionally close due to maintenance and/or inclement weather conditions.

E-Tickets

  • Theme park E-tickets that have been redeemed or partially redeemed cannot be returned.
  • Multi Day Theme park E-tickets (i.e. 3 Day Park Hopper) are non-transferrable and cannot be utilized by anyone other than the original ticket holder.
  • To return e-tickets, they must first be verified as unused.
  • Please call our office to see if your order qualifies for the return at 480.768.0837.
  • A fee of $8.00 per ticket will be deducted prior to refund for administrative fees.

Hard Tickets

  • Original tickets must be returned to The Employee Network’s Office within 30 days of expiration.
  • All tickets will first need to be verified as unused prior to refund.
  • You must provide a receipt of purchase or a copy of your order form along with the tickets.
  • A fee of $8.00 per ticket will be deducted prior to refund for administrative fees.

Forms of Payment

Accepted

  • Cash
  • Debit/Credit Cards
  • Visa
  • MasterCard
  • American Express
  • Discover
  • Money Order

Not Accepted

  • Company Checks
  • Personal Checks

THE EMPLOYEE NETWORK

Hey there, thanks for stopping by The Employee Network – where awesome perks meet unbeatable savings!

Since 1998, we've been pioneers in managing one-of-a-kind employee discount programs. Corporate bigwigs, government agencies, and all kinds of large groups trust us to provide their employees with incredible benefits.

Read More

Your Employer makes no representation of these advertisers. Members choose to engage with advertisers at their own discretion; neither The Employee Network nor your employer assumes responsibility for any dispute arising from any transaction.

Copyright © 1998-2026 by S.K. Promotions, Inc. All rights reserved. All content, copy, as well as information and pictures are for the sole use of The Employee Network and cannot be used without permission of The Employee Network.