Shipping and Returns Policy

E-Tickets

Our office is closed Saturday, Sunday, and ALL major Holidays.

The Employee Networks policy normally is ALL orders are Non-Refundable. However, under certain unforeseen circumstances, a refund may be considered.

A fee of $8.00 per ticket/gift certificate will be applied to “APPROVED” returned tickets & gift certificates.
Ticket(s) will NOT be considered for a refund if expired.
Scanned ticket(s) or multi-day partially used ticket(s) will NOT be considered for a refund.
Approved refunded ticket(s) would need to be returned within 2 weeks of purchase or expiration date printed on the ticket(s) whichever comes first.
Refunds may not be immediate due to checking ticket validity & financial institutions processing delays.
An order cancellation fee of $25.00 will be charged if the order was placed but tickets/gift certificates were not issued prior to the request.
Special event tickets noted “ALL SALES FINAL” will not be considered for a refund.
Universal Studios Hollywood Orders are non-refundable and non-transferable.
The Employee Network is not liable (ALL tickets/vouchers/gift certificates are non-refundable) for an unfavorable experience resulting while attending a theme park or venue.
Nor is it responsible for individual rides that may occasionally close due to maintenance and/or inclement weather conditions.

Theme park E-tickets that have been redeemed or partially redeemed cannot be returned.
Multi Day Theme park E-tickets (i.e. 3 Day Park Hopper) are non-transferrable and cannot be utilized by anyone other than the original ticket holder.
To return e-tickets, they must first be verified as unused.
Please call our office to see if your order qualifies for the return at 480.768.0837.
A fee of $8.00 per ticket will be deducted prior to refund for administrative fees.

Original tickets must be returned to The Employee Network’s Office within 30 days of expiration.
All tickets will first need to be verified as unused prior to refund.
You must provide a receipt of purchase or a copy of your order form along with the tickets.
A fee of $8.00 per ticket will be deducted prior to refund for administrative fees.